Customer Feedback for Carpentry Services

The stairway to the loft room had an open side which was extremely dangerous. A previous owner had fallen through the gap. Ian came and did a primary assessment, and returned at a later date and advised of cost and start date. The date of 4th November was agreed. Ian and Victoria arrived on time and commenced what Ian described as a challenging job, but one that he was looking forward too. The end of the day found all the components installed, with the coating and finishing to be completed the next day. The finishing and coating was completed, and we were totally amazed at not only the quality of the work, but how it all blended in with the rest of the room. We have been very impressed with Ian and Victoria. Communication has been excellent, and we have no hesitation giving Ian and Victoria our highest recommendation

Customer in Southampton Posted 05/11/2025

Very grateful to have found Ian. Takes great care and pride in his work. Very experienced and explained about the type of wood he was using etc. Arrived on the date and time arranged, tidy, polite and courteous. Would highly recommend

Customer in Southampton Posted 05/11/2025

Ian and Vicky provided a thoroughly professional service throughout. They responded quickly to our enquiry and provided a quote up front for the supply and fitting of new exterior door and window cill to outbuilding. They arrived promptly on the day of commencement and did a great job. Courteous and polite throughout. Would not hesitate to use them again or recommend them to others.ave no hesitation giving Ian and Victoria our highest recommendation

Customer in Hampshire Posted 04/12/2024

After having difficulty in finding someone with experience who was able to repair our porch (some of our external wood, including posts had become rotten) we came across Ian Stone and we are very glad that we did. He attended the property to carry out an initial assessment and an estimate as to his fees which were entirely accurate. He came at the dates and times agreed and provided feedback at the end of day one (it was a two day job). Professional and courteous throughout made him a pleasure to deal with. We will certainly instruct Ian Stone again when we need further carpentry work to be undertaken

Customer in Southampton Posted 14/07/2024

Ian Stone immediately identified where water, through capillary action, had caused wet rot in a wooden casement window. The estimate given remained the final price despite challenges in removing the first-floor window. A machined replacement was installed that matched the original profile exactly. Old fashioned respect for a client’s property was observed including the use of dust sheets throughout. Upon completion, preventative measures to avoid the problem recurring were helpfully given together with details of products to use. Communication throughout was prompt from answering questions to schedule confirmation. I unreservedly recommend Ian Stone as a highly skilful, knowledgeable and reliable professional

Customer in Hampshire Posted 30/05/2024

Ian has done numerous work for us over the the last 18 months including bespoke double glazed timber framed windows, restoration of our original Edwardian windows and most recently a bespoke built in shaker style utility cupboard. Ian is incredibly reliable, punctual, professional and friendly but also likes to crack on and get the job done within the time frame he specifies. His estimates have always been accurate and the quality of his work is excellent. He has also done window repair work for our neighbours over the last couple of decades which is where we got our recommendation. I can’t recommend him highly enough and will continue to go to him for all of our future window, woodwork projects

Customer in Hampshire Posted 16/04/2024

Ian Stone is an experienced carpenter who was able to help me firstly by being the only website I could find with professional advice on how to effectively repair my creaking stairs. The pictures are self explanatory and given Ian’s post on how he has repaired these stair cases along with photos of the completed job shows that some companies have the skills and knowledge to effectively solve this problem without just installing new stairs at a far greater cost and with huge disruption. I filled in Ian’s contact me form and he called me 2 hours later, I was gobsmacked to say the least. I may be too far for Ian to come and fix my stairs however the advice I have been given was first class. Given Ian’s knowledge I would have had no hesitation in setting him on had he been able to help me. All the same he was exceptionally helpful. Thank you Ian

Customer in Southampton Posted 17/03/2024

Mr Stone was asked to work on a solution to design and install some storage boxes in our porch. He designed a solution and offered it for our approval, and when we gave it he carried out the work to a very high standard. It had to be tough and in marine ply as it was to stand outside. He went away and he developed the solution in his own workshop and created 2 boxes to the specifications he had agreed with us. He then brought them to us and they fitted perfectly into the gaps. Since then they have performed exactly to what was needed

Customer in Southampton Posted 05/01/2023

Have used Ian Stone several times previously and been delighted with his work. Ian, at short notice , generously made time to attend on a Bank Holiday Monday, our property to repair a bathroom door that was hanging off its hinges, preventing the door from being closed and so unable to set the house alarm system. Repair was quickly and professionally carried out with his usual care and courtesy. As always, we can thoroughly recommend Ian wholeheartedly

Customer in Southampton Posted 04/09/2022

I needed a hand rail along the wall up the stairs. Mr Stone came, checked walls for structure ( solid or otherwide) took measurements and made a note of my requirements.i Communication by email indicating date of delivery, fitting and cost. Mr Stone gets on with job. No mess due to fitting of close fitting protection. Result: excellent mop head hand rail in white.

Customer in Southampton Posted 30/10/2022

I had requested a pair of Shaker style doors to be made to replace an existing ugly single door. Ian understood exactly what I wanted. I had expected to have to wait a while as like most good tradesmen he was very busy, however a job was cancelled due to client illness and our job was fitted in. Communication was very good throughout. The doors are extremely well made and just what we wanted. They have been well fitted and everything was very professional and completely mess free. We’re delighted with the doors and would highly recommend Ian’s work.

Customer in Hampshire Posted 08/07/2021

It came as no surprise to discover that Ian Stone’s services are in high demand. He is a fine craftsman with a keen eye for detail and who works to exceptional standards of professionalism. Ian’s initial quote was detailed and reasonable and has been respected to the end. Ian carried out the work on our late Victorian home with absolute efficiency taking notice of our requests and at every moment respecting the restrictions that COVID is placing on everyone. It was also refreshing to know that all the work would be sympathetic to the age and style of the property, something that in our experience is not always a given. All work was completed on time with the house being left immaculate at the end of every working day. Ian is a personable man who was a pleasure to have working in our home. If you are seeking high quality restoration work that is fairly priced then look no further; you will be fortunate to hire such an able and congenial tradesman.

Customer in Southampton Posted 26/03/2021

Excellent workmanship would highly recommend.

Customer in Netley Abbey 02/2020

From his initial visit to our property and subsequent provision of quote, from start to finish we were impressed by the professional and skilful approach to his work. In addition he was extremely tidy … I have no hesitation in recommending Ian for ensuring quality work and indeed have already requested he quote for additional carpentry work.

Customer in Southampton 02/2020

Very impressed.
From first contact to end of job, Ian was friendly and helpful. He came to quote the next day and completed the job within a couple of weeks. We had very creaky stairs which he sorted and also fixed a loose panel on the landing. Day 2 he fitted 5 internal doors. Ian arrived on time both days and took great efforts to minimise the mess, cleaning up afterwards too. Would recommend.

Customer in Southampton 02/2019

Patio porch post

Ian replaced a porch post, he did faultless job. Arrived on time and got straight on with the work and finished in the time he quoted. Excellent work I would definitely recommend

Fay Sinclair 04/2018

A true craftsman

Fantastic from start to finish. Listened to my requirements and fulfilled criteria brilliantly.

Nicola Rogers, Southampton 04/2017

Mr Stone is meticulous in preparation in the tasks carried out & in clearing up. Jobs completed for us – Replaced all door handles – Supplied & fitted new bathroom door – Repaired oak garage doors – Made & fitted new fire surround – Made bespoke wardrobe. Excellent quality of workmanship & time keeping. Extremely courteous & knowledgeable.

Susan, Hampshire 21/03/2017

Very timely, efficient, tidy and overall I am very pleased with the finished result.

Sharon Ayles, Southampton 01/2017

Ian came and fitted a newell post hand rail & spindles. I was very impressed at his workmanship, as he hand cut & fitted each piece to a very high quality. I would thoroughly recommend Ian’s services to anyone looking for a carpenter.

Jean, Hampshire 12/2016

Mr Stone has high professional standards. He keeps appointments as promised.

Mrs Constance Martyn, Winchester 10/2016

Work is excellent and I am very happy with the work result.

Miss Sheila Krzymuski, Southampton 10/2016

I looked at Ian’s website and thought his is the carpenter I am looking for. The work was undertaken to a very high standard replicating some unusual Victorian joinery.

Sean Stevens, Southampton 09/2016

Excellent job. Ian is a really nice, polite and conscientious worker. Job was completed in good time and for a very reasonable cost.

Mrs Diane Marsh, Southampton 09/2016

Ian carried out his work with great attention to detail & expertise. He made some brilliant under stair pull out storage exactly to my request. Also previously made floating shelves to a high standard. I will be asking him to do further work on our windows. Highly recommended.

Fiona, Hampshire 07/2016

This was a neat and professional job, on time and within a reasonable quote.

Which? Trusted Traders Consumer 07/2016

Had 7 new doors hung and handles etc. Quite difficult fitting but very patient and professional to get them right. Very pleasant man.

June, Hampshire 07/2016

Internal doors replaced, work was done to a very high standard. Very

pleased & would definitely recommend & use again.Val,

Hampshire 04/2016